Terms & Conditions

Welcome to Jabberjacks Activity Classes. Please read the following terms and conditions under which we offer our services. By making a booking or using any of our services you agree to accept and abide by these terms.

Attendance

To secure your place at the class, full payment which is non-refundable, needs to be made before the start of term. Should a payment be returned then an administration fee of £10 will be added to the total cost to cover any additional charges incurred by the bank.

If you are unable to attend one of your regular classes you may make up the missed class by attending any of our other classes delivered by the same Class Leader subject to prior agreement. This should be during the current term you have paid for and may not be carried over to subsequent terms. We are unable to give refunds for, or carry over to a future booking, class sessions that you do not attend.

In the unfortunate event of Jabberjacks having to cancel a class at the last minute, due to illness or accident, a refund will be given or a free class will be provided during the following term.

Where the cancellation of a physical class is due to factors beyond our control, such as but not limited to COVID-19 restrictions e.g. local lockdowns or requirement for isolation, we reserve the right to substitute the face to face sessions with online classes and in these instances no refund or carrying over of sessions will be provided.

Our activity classes will take place in a local venue and our online classes will take place using Zoom. For Zoom sessions, only participants who have a registered account with Zoom and have paid for the class in advance will be admitted. We will allow 5 minutes to admit participants into the online class and late admittance will not be allowed, as once the class has started the online room will be locked.

Safety Information

Your child (or children) is your responsibility during the class. Please supervise them closely throughout the session and particularly during the use of equipment. Do not allow them to go near the equipment when it is not in use and aim to maintain a 2 metre social distance during physical classes.

While Jabberjacks makes every effort to ensure the safety and comfort of you and your child during the sessions, participation in our activities and the use of equipment is at your own risk. Equipment will be prepared in accordance with COVID-19 Infection Control guidelines and will be for single use only.

To support the prevention of infectious diseases, such as, but not limited to COVID-19 Jabberjacks have put in place measures for those attending a physical class which you will be asked to adhere to. These include washing or sanitising hands, aiming to keep a 2 metre distance from others not from your household, entrance and exit procedures to include the wearing of masks and other measures as outlined by your Class Leader.

Before joining an online class please ensure adequate space, free from obstacles, has been created and at all times please follow the instructions and guidelines of your Class Leader whose only goal is your child’s and your safety and enjoyment.

Please no food or drinks during the session (apart from breast/bottle feeding).

Healthy Children

Please bring only healthy children to the class.

You and your child should remain at home if they or you have had a fever, vomited or had diarrhoea within 48 hours, displaying contagious cold symptoms or any symptoms of COVID-19.

We reserve the right to refuse admittance to the class if we feel that you or the child is too ill to participate, or has COVID-19 symptoms, such as a raised temperature, a new continuous cough or a loss or change to sense of smell or taste.

Furthermore, if you or your child test positive for COVID-19 then we would ask you to refrain from attending physical classes and in addition to information NHS Track and Trace, you inform your Class Leader so that they may take appropriate action.

Clothing

Parents and children should be fully dressed in comfortable play clothes.

Photography and Video

From time to time we may request to take photographs or shoot video during classes to use for marketing and promotional purposes, which may include, but is not limited to, use on social media, promotional materials or our website.

Where videos are used for marketing and promotional purposes, which may include, but is not limited to, use on social media, promotional materials or our website there is an option within the registration questions to confirm whether or not you consent to being included in these images or footage and images. Usage will be in relation to our privacy policy that can be found on our website here https://www.jabberjacks.co.uk/privacy-policy.

Where images are used in this way no additional personal information or names will be linked to them, unless specific additional permission is sought from the individuals involved.

Jabberjacks are happy for you to take photographs of your own child during classes. If you wish for another child to be in the picture please seek permission from the adult accompanying that child before taking pictures. This includes screen grabbing or recording during our online classes.

To protect Jabberjacks and our customers, all subscribed online classes will be automatically recorded by the Class Leader and by consenting to the session you are also agreeing to the footage being recorded for child protection only.

Class Behaviour

Classes should be enjoyable for all and therefore if you, your child or any other participants within the household during physical or online classes are disrupting the group, or in any way harming other children, we kindly ask that the adult responsible removes that person from the group until it has stopped. Where this does not happen Jabberjacks reserve the right to remove them from the class.

Jabberjacks reserve the right not to allow a child or parent to return to class if their behaviour is deemed unacceptable andin this instance we will refund any unused portion of class fees.

We ask that mobile phones be placed on silent during classes and only used in an emergency. Furthermore, in order for the children to be able to focus on the online activities and to develop their listening skills, we ask that outside disturbances are avoided e.g. other members of the household, since the activity will be taking place within the home.

Waiver

Jabberjacks take all reasonable precautions to ensure the safety and welfare of children attending our classes. By agreeing to your child attending Jabberjacks classes you understand that save for the occurrence of personal injury or fatality due to our negligence, the behaviour and activities of any child who is accompanied by their parent or guardian shall remain the sole responsibility of that parent or guardian at all times.

During COVID-19 Jabberjacks have adapted classes as far as possible to allow for social distancing however we recognise that when working with pre-school children it may not be possible to keep them at the required distance. By attending classes during this time, you accept that there may be occasions where children do not remain at the specified distance and choose to attend classes with this knowledge and at your own risk.

For online classes Jabberjacks will take appropriate steps to ensure only those participants registered attend the online class.